{"id":10298,"date":"2025-04-29T07:43:14","date_gmt":"2025-04-29T07:43:14","guid":{"rendered":"https:\/\/re-spa.com\/tickets-retours\/"},"modified":"2025-10-22T07:38:37","modified_gmt":"2025-10-22T07:38:37","slug":"tickets-retours","status":"publish","type":"page","link":"https:\/\/re-spa.com\/fr\/tickets-retours\/","title":{"rendered":"Tickets retours"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_46c9dbdc height_medium with_img\"><div class=\"l-section-img\" role=\"img\" aria-label=\"Image\" data-img-width=\"2560\" data-img-height=\"1707\" style=\"background-image: url(https:\/\/re-spa.com\/wp-content\/uploads\/2024\/06\/Re-Spa-support-standing-by-client-scaled.jpg);background-position: top center;background-repeat: no-repeat;\"><\/div><div class=\"l-section-overlay\" style=\"background:rgba(0,0,0,0.50)\"><\/div><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row us_custom_319fb9a7 via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h4 class=\"w-text us_custom_b3d3c716 has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Re S.p.A.<\/span><\/span><\/h4><h1 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Tickets pour les retours et les r\u00e9parations<\/span><\/span><\/h1><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column us_custom_6df4bc3a has_text_color\"><div class=\"wpb_wrapper\"><p>Si vous devez nous renvoyer un produit pour une assistance ou pour d\u2019autres raisons, il est n\u00e9cessaire de fournir les informations utiles en remplissant le ticket et en nous fournissant toutes les donn\u00e9es n\u00e9cessaires. Cela nous permettra d\u2019am\u00e9liorer le processus de retour et de rendre toutes nos op\u00e9rations internes efficaces.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><nav class=\"g-breadcrumbs us_custom_4076faf9 has_text_color separator_icon align_left\"><div class=\"g-breadcrumbs-item\"><a href=\"https:\/\/re-spa.com\/fr\/\">Accueil<\/a><meta content=\"1\"\/><\/div><div class=\"g-breadcrumbs-separator\"><i class=\"far fa-angle-right\"><\/i><\/div><div class=\"g-breadcrumbs-item\">Pages<\/div><\/nav><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_778a8451 height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h4 class=\"w-text us_custom_20dd2304 has_text_color hide_on_default hide_on_laptops hide_on_tablets hide_on_mobiles\"><span class=\"w-text-h\"><span class=\"w-text-value\">Testo<\/span><\/span><\/h4><h2 class=\"w-text hide_on_default hide_on_laptops hide_on_tablets hide_on_mobiles\"><span class=\"w-text-h\"><span class=\"w-text-value\">Titolo<\/span><\/span><\/h2><div class=\"w-separator hide_on_default hide_on_laptops hide_on_tablets hide_on_mobiles size_medium\"><\/div><div class=\"wpb_text_column us_custom_8535c5f4\"><div class=\"wpb_wrapper\"><p>Un produit peut nous \u00eatre renvoy\u00e9 pour un remplacement, une r\u00e9paration, un retour apr\u00e8s vision du d\u00e9faut ou pour d\u2019autres raisons. Il sera dans tous les cas n\u00e9cessaire de remplir int\u00e9gralement le formulaire ci-dessous en fournissant autant d\u2019informations que possible.<\/p>\n<p>Apr\u00e8s avoir rempli le formulaire, vous recevrez un e-mail d\u2019activation de la proc\u00e9dure avec le r\u00e9sum\u00e9 du retour qui devra \u00eatre ins\u00e9r\u00e9 dans l\u2019exp\u00e9dition. \u00c0 ce stade, vous pouvez nous envoyer le produit en vous assurant qu\u2019il est emball\u00e9 avec soin.<\/p>\n<p>Si vous avez besoin de contacter l\u2019assistance,\u00a0<a href=\"https:\/\/re-spa.com\/fr\/assistance\/\">cliquez ici<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_542397c4 height_medium\" id=\"support-form\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h2 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Formulaire de ticket<\/span><\/span><\/h2>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f11026-o1\" lang=\"fr-FR\" dir=\"ltr\" data-wpcf7-id=\"11026\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/10298#wpcf7-f11026-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"11026\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f11026-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"bgline\">\n\t<h3>Informations personnelles\n\t<\/h3>\n<\/div>\n<div style=\"width:48%; margin-right:2%;float:left;\">\n\t<p><label> Nom*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"first\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div style=\"width:48%; margin-left:2%; float:left;\">\n\t<p><label> Pr\u00e9nom*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-surname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"last\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-surname\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div style=\"width:48%; margin-right:2%;float:left;\">\n\t<p><label> Email*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div style=\"width:48%; margin-left:2%; float:left;\">\n\t<p><label> Pays*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"country\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-countrytext wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-countrytext\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Country\" value=\"\" type=\"text\" name=\"country\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div style=\"width:48%; margin-right:2%;float:left;\">\n\t<p><label> Nome de l'enterprise*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-companyname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"company\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-companyname\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div style=\"width:48%; margin-left:2%; float:left;\">\n\t<p><label> Telephone*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-telephone\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-phonetext wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-phonetext\" autocomplete=\"tel\" data-numberonly=\"true\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"es. 02 12345678\" value=\"\" type=\"text\" name=\"your-telephone\" \/><input type=\"hidden\" name=\"your-telephone-country-code\" class=\"wpcf7-phonetext-country-code\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div style=\"width:48%; margin-right:52%; float:left;\">\n\t<p><label> Coordonn\u00e9es de la personne qui a rencontr\u00e9 le probl\u00e8me*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-251\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-251\" \/><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div class=\"bgline\">\n\t<h3>Liste des demandes de retour\n\t<\/h3>\n<\/div>\n<div style=\"margin-bottom:10px; width:100%; float:left;\">\n\t<p>Veuillez saisir tous les retours ci-dessous. Remplissez toutes les informations. Cliquez sur le bouton \"+\" pour ajouter une nouvelle demande de retour.<br \/>\nMaximum 10 produits par ticket. Si vous devez retourner plus de produits, remplissez un autre formulaire.\n\t<\/p>\n<\/div>\n<div data-wpcf7-group-id=\"resi\" id=\"resi-groups\" tabindex=\"1\" class=\"wpcf7-field-groups \">\n\t<div class=\"wpcf7-field-group\">\n\t\t<div style=\"width:48%; margin-right:2%; float:left;margin-top:30px;\">\n\t\t\t<p><label> Cat\u00e9gorie de produit*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"macrocategoria\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"macrocategoria\"><option value=\"Freins et embrayages\">Freins et embrayages<\/option><option value=\"R\u00e9gulateurs de tension\">R\u00e9gulateurs de tension<\/option><option value=\"Cellules de charge\">Cellules de charge<\/option><option value=\"Guidages de bande\">Guidages de bande<\/option><option value=\"Surveillance de l\u2019impression\">Surveillance de l\u2019impression<\/option><option value=\"Arbres et paliers\">Arbres et paliers<\/option><option value=\"Embouts expansibles\">Embouts expansibles<\/option><option value=\"Pousse-bobine\">Pousse-bobine<\/option><option value=\"Autre\">Autre<\/option><\/select><\/span><\/label>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div style=\"width:48%; margin-left:2%; float:left; min-height:100px;margin-top:30px;\">\n\t\t\t<p><label> Num\u00e9ro de s\u00e9rie* <span class=\"wpcf7-form-control-wrap\" data-name=\"matricola\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"matricola\" \/><\/span> <\/label>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div style=\"width:48%; margin-right:4%;float:left;\">\n\t\t\t<p><label> Motif du retour*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"motivoreso\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"motivoreso\"><option value=\"Retour pour remplacement\">Retour pour remplacement<\/option><option value=\"Retour pour approbation\">Retour pour approbation<\/option><option value=\"Retour pour r\u00e9paration\">Retour pour r\u00e9paration<\/option><option value=\"Autre\">Autre<\/option><\/select><\/span><\/label>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div style=\"width:48%; float:left;\">\n\t\t\t<p><label> Description du motif du retour*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"descrizionereso\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" minlength=\"50\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\u00c9crivez au moins 50 caract\u00e8res.\" name=\"descrizionereso\"><\/textarea><\/span><\/label>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<p><button type='button' class='wpcf7-field-group-remove '>-<\/button><button type='button' class='wpcf7-field-group-add '>+<\/button><input type=\"hidden\" class=\"wpcf7-field-group-count\" name=\"_wpcf7_groups_count[resi]\" value=\"1\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div style=\"width:100%; float:left;margin-bottom:20px;\">\n\t<p><label> Autres informations<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n\t<\/p>\n<\/div>\n<div style=\"width:100%; float:left;margin-bottom:20px;\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-760\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-760\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> Vous acceptez notre <a href=\"https:\/\/re-spa.com\/wp-content\/uploads\/2024\/12\/Re-WEB0011-informativa-customer-care.pdf\" target=\"_blank\"><span style=\"color: #FF0429;\">politique de confidialit\u00e9.<\/span><\/a>\n\t<\/p>\n<\/div>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"submission-id\" \/>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner us-btn-style_2\" type=\"submit\" value=\"Envoyer\" \/>\n<\/p>\n<STYLE>\nspan.wpcf7-form-control-wrap[data-name=\"your-email\"], span.wpcf7-form-control-wrap[data-name=\"country\"],span.wpcf7-form-control-wrap[data-name=\"your-name\"],span.wpcf7-form-control-wrap[data-name=\"your-surname\"],span.wpcf7-form-control-wrap[data-name=\"your-companyname\"],span.wpcf7-form-control-wrap[data-name=\"your-telephone\"]{\n min-height: 80px;\n}\n\nbutton.wpcf7-field-group-remove {\n margin-top: 20PX;\n MARGIN-BOTTOM: 20PX;\n COLOR: WHITE;\n BACKGROUND: #000000;\n FONT-SIZE: 23PX;\n WIDTH:30PX;\n}\n\nbutton.wpcf7-field-group-add {\n margin-top: 20PX;\n MARGIN-BOTTOM: 20PX;\n COLOR: WHITE;\n BACKGROUND: #ff0429;\n FONT-SIZE: 23PX;\n WIDTH:30PX;\n}\n\nbutton.wpcf7-field-group-remove {\n display: none !important;\n}\n\ndiv#resi-groups {\n width: 100%;\n float: left;\n}\n\n.wpcf7-field-group button.wpcf7-field-group-add{\ndisplay:none;\n}\n\n.wpcf7-field-group:last-child button.wpcf7-field-group-add{\n display:block !important;\n}\n \n.wpcf7-field-group:nth-of-type(n+10) button.wpcf7-field-group-add {\n display: none !important;\n}\n<\/style>\n<p><script>\n\n\n jQuery(document).ready(function($) {\n var form = $('form.wpcf7-form');\n var submitBtn = form.find('input[type=\"submit\"]');\n\n function validaCampiMatricola() {\n var tuttiValidi = true;\n\n \/\/ Seleziona tutti i campi il cui name inizia con 'matricola'\n form.find('input[name^=\"matricola\"]').each(function() {\n var valore = $(this).val();\n var errore = $(this).next('.matricola-error');\n\n if (!valore.includes('.')) {\n tuttiValidi = false;\n\n if (errore.length === 0) {\n $(this).after('<span class=\"matricola-error\" style=\"color: #e33232; font-weight:normal;\">Le champ doit contenir un point (.)<\/span>');\n }\n\n $(this).addClass('wpcf7-not-valid');\n\n } else {\n $(this).removeClass('wpcf7-not-valid');\n errore.remove();\n }\n });\n\n \/\/ Abilita\/disabilita il bottone\n submitBtn.prop('disabled', !tuttiValidi);\n }\n\n \/\/ Controllo iniziale\n validaCampiMatricola();\n\n \/\/ Ogni volta che uno dei campi cambia\n form.on('input', 'input[name^=\"matricola\"]', function() {\n validaCampiMatricola();\n });\n\n form.on('input change', 'input, textarea, select', function () {\n validaCampiMatricola();\n });\n });\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_5cd26a65 height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"g-cols wpb_row via_grid cols_3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_middle type_default stacking_default\" style=\"--columns-gap:3rem;\" id=\"boxsupport\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper align_none valign_top us_custom_7daaf7fb overeffect\" style=\"--vwrapper-gap:0.7rem\"><div class=\"w-iconbox us_custom_1893ec9c has_text_color iconpos_top style_default color_primary align_center icontype_img\"><div class=\"w-iconbox-icon\" style=\"font-size:2rem;\"><img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/re-spa.com\/wp-content\/uploads\/2024\/04\/perm_phone_msg-1.png\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-title\" style=\"font-size:22px;\">Contactez-nous<\/div><div class=\"w-iconbox-text\"><p>Lundi-vendredi, 8.00 \u2013 17.30<\/p>\n<p>Phone: <a class=\"telefono\" href=\"tel:003902952430333\">+39 02 952430333<\/a><br \/>\nPhone: <a class=\"telefono\" href=\"tel:003902952430332\">+39 02 952430332<\/a><br \/>\nPhone: <a class=\"telefono\" href=\"tel:003902952430331\">+39 02 952430331<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper align_none valign_top us_custom_7daaf7fb overeffect\" style=\"--vwrapper-gap:0.7rem\"><div class=\"w-iconbox us_custom_9d236466 has_text_color iconpos_top style_default color_primary align_center icontype_img\"><div class=\"w-iconbox-icon\" style=\"font-size:2rem;\"><img loading=\"lazy\" decoding=\"async\" width=\"55\" height=\"55\" src=\"https:\/\/re-spa.com\/wp-content\/uploads\/2024\/04\/help-1.png\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-title\" style=\"font-size:22px;\">Contactez notre service client<\/div><div class=\"w-iconbox-text\"><p><a href=\"mailto:support@re-spa.com\">support@re-spa.com<\/a><\/p>\n<\/div><\/div><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_2 icon_atright\" href=\"#support-form\"><span class=\"w-btn-label\">Remplissez le formulaire<\/span><i class=\"material-icons\">keyboard_arrow_down<\/i><\/a><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper align_none valign_top us_custom_7daaf7fb overeffect\" style=\"--vwrapper-gap:0.7rem\"><div class=\"w-iconbox us_custom_9d236466 has_text_color iconpos_top style_default color_primary align_center icontype_img\"><div class=\"w-iconbox-icon\" style=\"font-size:2rem;\"><img loading=\"lazy\" decoding=\"async\" width=\"55\" height=\"55\" src=\"https:\/\/re-spa.com\/wp-content\/uploads\/2024\/04\/play_circle.png\" class=\"attachment-full size-full\" alt=\"\" \/><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-title\" style=\"font-size:22px;\">Voir nos tutoriels<\/div><div class=\"w-iconbox-text\"><p>Jetez un coup d\u2019\u0153il \u00e0 notre<br \/>\ncha\u00eene Youtube<\/p>\n<\/div><\/div><\/div><div class=\"w-btn-wrapper align_center\"><a class=\"w-btn us-btn-style_2 icon_atright\" target=\"_blank\" href=\"https:\/\/www.youtube.com\/playlist?list=PLpjCQML3qIMLrOaCLof9MKWAANugMC5JB\"><span class=\"w-btn-label\">Voir nos tutoriels<\/span><i class=\"material-icons\">keyboard_arrow_down<\/i><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Re S.p.A.Tickets pour les retours et les r\u00e9parationsSi vous devez nous renvoyer un produit pour une assistance ou pour d\u2019autres raisons, il est n\u00e9cessaire de fournir les informations utiles en remplissant le ticket et en nous fournissant toutes les donn\u00e9es n\u00e9cessaires. Cela nous permettra d\u2019am\u00e9liorer le processus de retour et de rendre toutes nos op\u00e9rations...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10298","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tickets retours - Re Spa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/re-spa.com\/fr\/tickets-retours\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tickets retours - Re Spa\" \/>\n<meta property=\"og:url\" content=\"https:\/\/re-spa.com\/fr\/tickets-retours\/\" \/>\n<meta property=\"og:site_name\" content=\"Re Spa\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ReControlliIndustriali\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-22T07:38:37+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/re-spa.com\\\/fr\\\/tickets-retours\\\/\",\"url\":\"https:\\\/\\\/re-spa.com\\\/fr\\\/tickets-retours\\\/\",\"name\":\"Tickets retours - 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